how does it work?

I recommend that you book at least 2 weeks in advance to prepare all your content.

I need your brand information, logos, photos, copy and any design inspiration you can find. Remember, rather too much than too little! Don’t forget that you need a registered domain and hosting logins too.

Of course, you need to book and pay as well.

I’ll create a shared Dropbox folder for you where you can pop all these goodies for me … or if you use Google Drive … we can make that work too … just let me know your preference.

I’d love you to add me on Telegram so we can voice note each other throughout the process to save time. The best way to explain what you like and dislike is with examples ... so screenshot the bits of websites you love / send me links with notes … I love this … I hate this … between that and your branding guidelines … I normally get a very clear picture of what you are dreaming about.

I have designed this offer in a way that gives you my undivided attention for the project period. I don’t take on any other work while working on your project, and so your payment secures your slot in my calendar and gives me the freedom to turn down other work. No refunds are available from the time of booking. Additionally, no refunds are considered during or after the project period.

You’ll have the option of up to three rounds of revisions. However, I find that most of my clients make only tiny revisions, once, maybe twice at most. This is because I strive to create something that you’ll absolutely love - the first time.

I’ve seriously NEVER had this … not even once! And I’m a total people pleaser … so please please … send as much feedback as you can from minute 1 so there is absolutely no way you will be faced with something you don’t love.

Hell yes!!! Does your car need gas? Does it need a service? Does your house need upkeep? Yup! So does your website! You can totally take responsibility for this yourself but if you want me to do this for you, I’ve got your back! Simply add this option during checkout.

I provide a very easy to use on page commenting system where you can pop your comments on the web pages directly for me and I will be able to easily see these comments and change requests.

You can also email me and add me on Telegram so we can voice note each other throughout the process to save time. If you want to document changes in a Word doc … that works too … or in your task management system (Trello, Asana, Basecamp, TeamWork … you name it, I can check it!)

… I’m here to make your life easier so I’m happy to work with what is already working in your business for our precious day together. The only thing I hate is a million individual emails with one task per email … please don’t do that to my inbox LOL.

You can expect pretty frequent communication on that day (and a couple of days either side of it) … remember I’m building fast and the more feedback I get as I go through your opt-in and thank you page... the more I can accomplish during our time together. So on build day I need you checking in frequently to look at the pages and give me feedback. Once we are confident we are on the right track you can relax and let me get on with it and I’ll just pop you links as I complete things for easy review.

If your previous website developer set up your domain and hosting for you, you need to request this information from them. Otherwise, just pop over the login information for the sites where you purchased your domain and hosting and I will find the information I need. Don’t have a domain or hosting? I can sort this out for you if you want … just shout.

Hell yessssss! I have AMAZING people to recommend!!! Please drop me a mail and I'll put you in touch.

Of course you can … but remember I am typically booked out 2-3 months in advance … so I might be in the middle of a build in which case I am unable to help you immediately. I will move heaven and earth (and have done this before) to save your bacon … but I will have to invoice you for my time … this mamma has sacrificed way too many weekend hours with Charlotte to do it all for nothing LOL! My hourly rate starts at $170 for this kind of ad hoc work.

When I complete your website, you'll receive a copy of The Website Owner’s Manual which will help you keep track of all the important details about your website; including logins, hosting setup, DNS records, routine maintenance, & answers to my most frequently asked questions to help you have continued success with your website should you wish to give it a go on your own.